WTF Notebooks FAQ
Bring on the Q&A
Welcome to our FAQ page, the most informative page you'll ever skim-read. What would you like to know more about?
The notebooks
WTF Notebooks are custom made in our production house near Leeds, England, UK.
Custom made means we don't have any inventory in stock. Each WTF Notebook is printed to your individual choices of notebook type, cover colour, and inside pages. The printing process starts within an hour after you've finalised your purchase.
Our notebooks are printed on premium paper stock using the latest Indigo print technology. All softcover books are carefully bound with a durable metal wire-O spiral, while the hardcover books are case-wrapped in heavy stock board cover.
The inside pages come with 120 pages of 90gsm paper, and has been tested successfully on various fountain pens.
We think very highly of the quality of our notebooks. But don't take our word for it – take a look at what other customers say about their WTF Notebooks.
Yes, the funny title is repeated on the spine of our hardcover notebooks.
The softcovers, however, come with a metal spiral ...and spirals are notoriously difficult to print on.
Do funny t-shirts come with comedians?
No, there are no funny sayings inside, because they are notebooks for you to take notes in. But we do give you the choice of inside page print.
Please take a look at our Product details page, or scroll down on any notebook title, to find photos of our available inside pages.
Our inside pages couldn't hurt a fly.
Jokes aside – we've throughly tested a number of different fountain pens on our inside pages, and the 90gsm paper is heavy enough to not 'bleed' through ink of regular pens and most fountain pens.
We sure do! We know that WTF Notebooks make great gifts to stock up on and give throughout the year, so we offer irresistible Bundle Discounts to help you save.
For larger bulk orders (e.g. company gifts) please review our corporate gifting page.
Yes, we do, right here.
Yes, you can submit your inappropriate ideas here.
Production
WTF Notebooks are custom made in our production house near Leeds, England, UK.
Nope, we also have a production house in the Utah, USA, so you can also have your WTF Notebooks shipped within the United States and Canada.
To place an order at our US store please visit WTF Notebooks USA.
Generally, it takes 2 to 4 business days for your order to be printed, bound and packed up.
Most orders are ready for shipment within a couple of business days, but during periods of higher order volume it can occasionally take the full 4 business days.
Believe us when we say that we're always looking for ways to speed up our production line. But it's not as simple as hitting 'print' on your office printer. And let's be honest, waiting an extra couple of days or so for a custom-made, quality notebook really isn't that bad, is it?
If you need your WTF Notebooks tomorrow, this may not be the right time to place an order. Maybe next time – and with a little more time to spare.
Shipping
Short answer? From England, UK.
The long answer is that all orders placed on this website get printed by our production team based near Leeds, England. This is also where we ship from. We've also got a production team in the USA but to order from there you need to pop over to WTF Notebooks USA.
The shipping cost will be calculated at checkout and depends on the number of books in your order, and the shipping method you choose.
The best way to calculate your shipping costs is to use the calculator on our Production & shipping page. Also review our Bundle Discounts as we offer tiered deals, including some with free shipping.
Because we don't hold any stock. We custom print each notebook to your chosen specs after you've placed your order.
If you've received an order confirmation email but not tracking number yet, we're probably printing your order right now.
Take a look at our Production & shipping page to learn more about this process and turnaround times.
That depends on the shipping method you choose during checkout. Please keep in mind that we first need to print your order, and that shipping starts from the day your order leaves our facilities.
Use our nifty little production & shipping calculator to work out an estimated timeframe for your order.
That's because Amazon and other retailers don't custom-make your orders. Amazon also has its own fleet of cargo planes. Maybe one day we'll have that too. Then we can also launch genitalia-shaped rockets into space.
Maybe. From this web store we can only ship to addresses in the United Kingdom and EU.
For orders to the United States and Canada, please head over to our WTF Notebooks US store.
Support
Our checkout is a secure payment gateway powered by Shopify®, and we accept all major credit cards, PayPal®, Apple Pay® and Google Pay®.
If your PayPal payment failed please check that:
- You have enough funds in your PayPal account and/or cards linked
- Your card connected to your PayPal account is valid and has not expired
- PayPal hasn't limited or restricted your account
If your credit card payment failed please check that:
- You have enough credit on your card
- Your card is valid and has not expired
If you have tried these but still can’t complete the order please contact PayPal or your bank, or consider completing the purchase through a different payment method.
We are probably printing your notebooks right now. Production times depend on the size of your order and the volume of orders on our print presses, so it might take a few days to get your order ready to leave our facilities. But rest assured that your order will ship and you will get a tracking code as soon as it’s on the way.
Please review the turnaround times on our Production & shipping page again.
You have 1 hour to cancel your order by clicking the cancel button in your order confirmation email. After that, it’s too late to cancel: Your order will be in production – and we won’t apologise for being efficient.
Sorry, we had to hit print at some stage. You're just going to have be a grown-up and accept the ramifications of your actions.
Yikes! We can proudly say that less than 1 percent of all WTF Notebooks are reported for misprints. But when you are that 1 percent, it feels like 100 percent – so we’re happy to reprint or refund any mis-printed or mis-bound notebooks.
Ideally take a couple of photos of the damage and get in touch, and we’ll get you sorted.
Oops, obviously that wasn't our intention. Ideally get a photo ready for the incorrect notebooks, then flick us an email and we’ll make sure you get the notebooks that you paid for.
Our notebooks are made to order. This means that every notebook you customise and purchase is unique.
Because your order was individually printed to your order specs, we are unable to accept returns if you change your mind. Please see our Shipping & Refund Policy.
But have you heard of regifting?
You're good to go, because we never add receipts inside the packaging.
Instead, your receipt is emailed to you in the form of an order confirmation as soon as you complete your purchase.
Yes, you can, and it's free: Once you've chosen your WTF Notebooks you'll find a text box in the order summary of your checkout, that allows you to write a personal note to the recipient, which will be printed on a separate gift card and added to your order.
Learn more about our Custom Message Card.
Yes, you can add a free, personalized gift message card in your shopping cart before you hit that checkout button.
We'll print the card and make sure it rides shotgun with your order of custom funny notebooks, even if you're sneaky enough to ship the order straight to your unsuspecting loved ones.
Thanks for the love and interest – and sorry to burst your bubble, but we don't do the whole wholesale or retail thing. Customisation is our middle name, and that's something a physical store is sadly unable to offer.
But if you want to buy in bulk you can always get a sweet deal with our Bundle Discounts.
Yes, we offer electronic gift cards which are delivered via email.
Still have questions?
We get it, there's a lot to get your head around. If you have a question that is not covered in these FAQ’s, shoot us a message.
Contact usMore info to skip over
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